Privacy Policy
Last updated: 24 September 2025
Get NZ Visa Ready belongs to Ava Sanchez Neal and is licensed for commercial use to VisaPlex. © 2025 VisaPlex / Ava Sanchez Neal.
What this policy covers
This explains how we collect, use, disclose, store, and protect personal information in line with the New Zealand Privacy Act 2020 and its Information Privacy Principles (IPPs).
Information we collect
- Provided by you: name, email, messages, toolkit inputs; payment details if you purchase.
- Automatic: device, browser/OS, IP address, pages viewed, approximate location; cookies & similar tech (see Cookie Preferences).
- From services you connect: e.g., payment processors, analytics, sign-in providers.
How we use information
- Operate, secure, and improve the site and toolkits
- Respond to enquiries and provide support
- Send service messages and (if you opt in) marketing communications
- Debugging, fraud prevention, and compliance
Your rights
You can request access to the personal information we hold about you and request correction if it's wrong. To make a request, email info@visaplex.com with enough detail for us to identify your records.
Overseas disclosure & storage
We may store or process information with trusted service providers outside New Zealand. If we disclose personal information overseas, we will ensure appropriate protections consistent with the Privacy Act's cross-border rules.
Cookies & tracking
See Cookie Preferences for types of cookies we use and how to manage your choices. Non-essential cookies are used only with your consent (where required).
Data retention
We keep personal information as long as needed for the purposes above and for legal/record-keeping requirements, then delete or de-identify it.
Security
We use reasonable administrative, technical, and physical safeguards. No method is 100% secure, but we work to protect your information.
Children
Our site is not directed to children under 13. If a child provided personal information, contact us to remove it.
Complaints
If you have concerns about our handling of your information, email info@visaplex.com. If we can't resolve your concern, you may contact the Office of the Privacy Commissioner in New Zealand.
Changes
We may update this policy. We'll post the new version with a new "Last updated" date.